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I need to change the address for my Telematics device to be delivered or installed
You can change the address on your policy at any time in MyAccount. Once you've notified us of your change Vodafone will contact you to arrange installation or delivery of your device.
Self-installed ...
Last updated: 22/03/2024
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Where do I connect my self-install device?
The location of the device port varies by vehicle - please see here for a guide on how to install....
Last updated: 13/11/2023
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What does the red light on my self-install device mean?
If the red light on your device is flashing - your device is connected and working correctly. If the light is off or not flashing this may indicate an issue with your device and may need a maintenance...
Last updated: 22/03/2024
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My car is going into the Garage for a service, MOT or repair. What should I do in the Telematics App?
If your vehicle is going into the garage and your device is going to be unplugged, please contact Vodafone so that they can set your telematics device to Garage mode so that you won’t receive these al...
Last updated: 22/03/2024
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I've received a low battery warning on my Telematics device
Telematics devices need power to work effectively and transmit data. If your battery power is low, not working or removed this will result in warnings that your device is disconnected and could result...
Last updated: 22/03/2024