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Does the time of day influence my Telematics score?
Yes - time of day does affect your score. It’s not a measure of how you drive, but the risk posed by other drivers on the road at that time. Journeys late at night are riskier, for example. If you reg...
Last updated: 13/11/2023
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I have a query about my Telematics score
If you have a query about your score and how this is calculated contact us at GA by email at https://help.generalaccident.com/. Please do not contact Vodafone as they will unfortunately be unable to a...
Last updated: 13/11/2023
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Why do I need to achieve a Telematics score above 50?
We consider a score less than 50 to be representative of unsafe driving behaviours. If you have 3 journey scores under 50 in a 30-day period we will cancel your policy.
If your journey score is below ...
Last updated: 08/04/2024
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I've received a warning about my Telematics score
If you have a journey score under 50 we will send you an email & SMS to remind you this score is below the acceptable level. You do not need to contact us. You can refer to the App on safe driving...
Last updated: 08/04/2024
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What is a good Telematics driving score?
You should aim for a driving score of 70 or higher. Scores at this level will mean you are a safer driver, less likely to have an accident and less likely to have your policy cancelled due to a low sc...
Last updated: 13/11/2023