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What are our cancellation rates?
- If you cancel before your policy start date, you'll receive a full refund.
- If you cancel within 14 days of your policy start date, or the date you receive your policy documentation, whichever is later, you'll be charged a £25 cancellation fee (plus Insurance Premium Tax where applicable), as well as a proportionate deduction for the time you've been covered.
- If you cancel more than 14 days from your policy start date, or the date you receive your policy documentation, whichever is later you'll be charged a £50 cancellation fee (plus Insurance Premium Tax where applicable) as well as a proportionate deduction for the time you've been covered.
- If you cancel in the same period of insurance that a claim has been made, and we have not been able to confirm full recovery of the costs of the claim from a responsible third party, you will not receive a refund of premium and all premiums will be due. In these circumstances, you will not be charged a cancellation fee.
- For more details on our cancellation terms and conditions, please refer to the 'General Conditions' section of your policy document.
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