How do I cancel my policy?
Sorry to hear you’re thinking about cancelling your policy. It’s easiest to cancel your policy online using your My Account, otherwise we’ll have to charge you an administration fee.
To cancel, just ...
Last updated: 12/09/2018
How can I cancel a policy if the policyholder has passed away?
We're sorry to hear that the policyholder has passed away. Our thoughts are with you and your family.
We can cancel the policy in question, but we first need you to send us an email with a scanned co...
Last updated: 13/09/2016
What are our cancellation rates?
If you cancel before your policy start date you’ll receive a full refund
If you cancel within 14 days from your policy start date you’ll be charged a £25 (plus Insurance Premium Tax where applicable)...
Last updated: 05/01/2018
What do I do if the policyholder has passed away?
We're very sorry to hear that the policyholder of one of our policies has passed away. Our thoughts are with you and your family. Unfortunately we are not able to amend the policy holder or the main ...
Last updated: 14/10/2016