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What are our cancellation rates?

  • If you cancel before your policy start date you’ll receive a full refund
  • If you cancel within 14 days from your policy start date you’ll be charged a £25 (plus Insurance Premium Tax where applicable) cancellation fee as well as a pro-rata fee for the time you’ve been covered
  • If your policy started more than 14 days ago, you’ll be charged a £50 (plus Insurance Premium Tax where applicable) cancellation fee as well as a pro-rata fee for the time you’ve been covered

Whenever you cancel your policy you won’t receive a refund of premium if any claim has been made - see ‘Section 1’ within your car policy booklet.

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Insurance is arranged by Aviva UK Digital Limited trading as General Accident. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.