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Here at GeneralAccident.com, we keep costs low by offering insurance you can manage yourself online. This means that we don’t offer a call centre service or a telephone number that you can call for customer service queries.

You can save time and money by managing your policy yourself online anytime via My account without having to contact us, such as:

  • Viewing saved quotes and buying a policy
  • Viewing, downloading and printing policy documents
  • Making changes to your policy without incurring any administration fees
  • Uploading your proof of No Claim Discount (NCD)

If you need to make a claim, please click here to visit our claims support page where you can find the phone number to speak with one of our dedicated claims handlers.

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Insurance is arranged by Aviva UK Digital Limited trading as General Accident. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.