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Categories: Payments , Car insurance

How can I pay an outstanding balance?

If you have an outstanding balance to pay on your policy, simply:

  • Log into your My account (opens in a new window).
  • In "Notifications" section, if you have an outstanding balance, you’ll see the option to 'Pay now'.
  • Click this link to begin the payment process.

Can I change how I pay?

  • You can change the account or card you use to make a payment.
  • You cannot change your Direct Debit date
  • You cannot switch from Direct Debit to single payment and vice versa until renewal.
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Insurance is arranged by Aviva UK Digital Limited trading as General Accident. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.