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How can I stop auto-renewal?

Some people forget to renew their car insurance which means they may accidentally drive without insurance which is illegal. To help our customers avoid this problem, we give them the option of buying our car insurance policy on an auto-renewal basis. This means that if your personal details haven’t changed, you don’t need to do anything.

If you don’t want to renew your car insurance policy, you can cancel your renewal by logging into your My Account:

  • Scroll down to "Notifications" section
  • Click on Cancel renewal link

If you are not currently in the 28 day renewal cycle then you can stop auto-renewal by logging into your My Account:

  • Scroll down to "My policies" section
  • Find insurance policy you wish to change and select "Change policy"
  • Select 'Edit automatic renewal'
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Insurance is arranged by Aviva UK Digital Limited trading as General Accident. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.