You can renew your policy from 28 days before your renewal date.
We'll send a renewal invite e-mail to you with your policy details and premium for the upcoming year at least 28 days before your renewal date.
We'll send your invite to the e-mail address you have registered to your policy. Please remember to check your junk mail folder.
If your policy is set to automatically renew and you don't need to make any changes, then you don't need to do anything. We'll renew your policy using the payment details shown in your renewal invite e-mail.
Otherwise, you can renew your policy in two ways:
My Account
You can renew your policy by logging into your My Account.
Firstly, please check your current policy schedule and make sure that all your information is correct. It's important that you make changes before you renew your policy. If you don't, it could invalidate it.
If you need to make any changes to your policy before you renew it, then please click on the Renew with changes button. If you're happy with your renewal, then you don't need to do anything as we'll automatically renew the policy for you.
If you've not opted in to auto-renewal, log into your My Account to renew your policy, you'll need to click on Begin renewal or Renew with changes.
Once you click on Begin renewal or Renew with changes you'll go through to the Your cover page screen.
If you want to go straight through to the payment section, just click on the Continue to payment button at the bottom of the page.
If you need to make any changes to your policy before you renew it then you can on the Your cover page and for car/driver changes click on the Update car/driver details button.
By Telephone
During your policy renewal period, we'll give you telephone support for 28 days before your renewal date. Please check your documentation for the correct number to call and have your policy number ready so we can help you with the following: