We'll provide telephone support once you've obtained your first quote with us and then for a period of 28 days from the date your policy begins. (Just remember to have your quote or policy number ready.)
After 28 days, once your policy is up and running, we don't provide phone support. Of course, if you need to make a claim, you can call our dedicated claims line anytime.
You can save time and money by managing your policy yourself online anytime via My account without having to call us:
You can also email our Customer Services team. If you ask us to make a change to your policy, we will charge you £30 plus Insurance Premium Tax at the current rate. Depending on the nature of the change (i.e. a change of address or car), we may need to change your premium.