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How safe is the credit information you’ve obtained and where’s it stored?

We have comprehensive legal agreements with all of the companies, including the Credit Reference Agency, we acquire information from. We impose and enforce strict security rules for transferring your information. When your information is stored on Aviva systems it’s protected by Business Protection and Security Policies. If the information we have about you is moved, it’s moved securely and if you call us to ask about your data, you’ll be expected to verify your identity before we share any confidential information with you. The Aviva Group adheres to the requirements of the Data Protection Act 2018.

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