If your journey is under 100 metres or in one of the few areas of no coverage, sometimes you will not see data for these trips. Journey data may be delayed if your trip ends in an underground car park for example. In this instance re-check your journey data after 48 hours and contact Vodafone on 0330 134 0106 if this problem persists. If the device is faulty and not recording data, this will be flagged in our systems for a maintenance appointment or a new device, and we will notify you.