You can use My account to change most of your details - and we don’t charge administration fees for any changes you make online.
There are a few changes you can't do online, though. Please email us if you want to:
We reserve the right to apply an administration charge of up to £30 (plus Insurance Premium Tax) for any adjustments you ask us to make to your policy.There are 3 changes that you can't do online and we won’t be able to make for you:
If you need to have any of these changed, you’ll have to cancel your existing policy by logging to My account and then take out a new policy with amended details. Please refer to your policy booklet for more information on any associated cancellation fees and details of when you will not receive a refund of premium, and all premiums will be due, if you cancel your policy and a claim has been made.