How can we help you?

Making changes

  • Can I change how I pay?
    You will only be able to change the way you make your payment (say from direct debit to yearly payment) when your policy is up for renewal....
    Last updated: 13/09/2016
  • How do I add business use?
    If you'd like to add business use to your policy, it's best for you to do it yourself online through your My account - otherwise we'll have to charge you an administration fee. It's simple enough - j...
    Last updated: 12/09/2018
  • How do I change my driver details?
    Log into your My account (opens in a new window) Scroll down to "My policies" section Find insurance policy you wish to change and select "Change policy" Then just select from one of the followin...
    Last updated: 12/09/2018
  • How do I change my address?
    If you'd like to change address on your policy, it's best for you to do it yourself online through your My account - otherwise we'll have to charge you an administration fee. It's simple enough - jus...
    Last updated: 12/09/2018
  • How do I change my car details?
    Log into your My account (opens in a new window). Scroll down to "My policies" section Find insurance policy you wish to change and select "Change policy" Select 'Edit car’ On the next page make s...
    Last updated: 12/09/2018
Insurance is arranged by Aviva UK Digital Limited trading as General Accident. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.