How can we help you?

Making changes

  • How do I add business use?
    If you'd like to add business use to your policy, it's best for you to do it yourself online through your My account - otherwise we'll have to charge you an administration fee. It's simple enough - ju...
    Last updated: 23/04/2021
  • How do I change my driver details?
    Log into your My account (opens in a new window) Scroll down to "My policies" section Find insurance policy you wish to change and select "Change policy" Then just select from one of the following op...
    Last updated: 23/04/2021
  • How do I change my address?
    If you'd like to change address on your policy, it's best for you to do it yourself online through your My account - otherwise we'll have to charge you an administration fee. It's simple enough - just...
    Last updated: 23/04/2021
  • How do I change my car details?
    Log into your My account (opens in a new window). Scroll down to "My policies" section Find insurance policy you wish to change and select "Change policy" Select 'Change car details and usage’ On the ...
    Last updated: 23/04/2021
  • What changes can’t I make online?
    You can use My account to change most of your details - and we don’t charge administration fees for any changes you make online. There are a few changes you can't do online, though. Please email us if...
    Last updated: 23/04/2021