How can we help you?

My car’s been written off after a claim. What do I do next?

If your vehicle has been declared a total loss after a claim, you have two options.

If you’re replacing the vehicle following the accident, you can change your car via your My account. Please click here to find out how to change your car.

If you’re not intending to purchase a new vehicle, you’ll need to cancel your policy. Please click here to find out how to cancel your policy.

If this article wasn't useful try searching again:
Couldn't find the answer you were looking for?
Contact us
Email is required!
Not valid email!
Something went wrong, please try again!
Email sent! Please allow a few minutes for the email to appear in your inbox.
Insurance is arranged by Aviva UK Digital Limited trading as General Accident. Registered in England No. 09766150. Registered Office: St Helen's, 1 Undershaft, London EC3P 3DQ. Authorised and regulated by the Financial Conduct Authority.
Policies are underwritten and administered by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.