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How do I change my password?
If you’d like to change your password, it's simple enough - just:
Log in to My account
Choose 'My details'
Choose 'Change'
Enter your new password
Click 'Reset password'
If you've forgotten your pas...
Last updated: 22/03/2024
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Can I access My account on my Smartphone?
The My account app is an essential app for all General Accident customers and is available for iPhone and Android.
This handy app allows you to view and access your General Accident policy details and...
Last updated: 22/03/2024
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Can I change the policy holder?
Unfortunately we don’t provide the option for you to change the policy holder on your cover.
You might need to cancel your policy and take out a new one with the correct details.
Click here to view ou...
Last updated: 22/03/2024
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I’ve sold my car and I’m not sure when I’ll get a new one. What can I do?
We don’t offer the facility to suspend or freeze a policy – so you have two options.
If you’re looking to purchase a new car within 14 days of selling your vehicle, you can keep your policy active an...
Last updated: 22/03/2024