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About my cover

  • What does Hire Car cover include?
    Comprehensive policies: As standard, we’ll provide a courtesy car while your car is being repaired by an approved repairer (subject to availability), but what if your car is stolen or written off? If...
    Last updated: 08/04/2024
  • What is Keycare?
    Our Comprehensive and Telematics cover includes replacement locks cover up to £300. With Keycare we replace all the keys with your fob if they’re lost or stolen, or recover them from inside a vehicle ...
    Last updated: 08/04/2024
  • How can I order another key fob?
    You can order additional key fobs easily by calling Keycare on the number on the back of your key fob.  Additional key fobs provide the exact same high level of cover provided and costs just £1.25 a m...
    Last updated: 13/11/2023
  • How can I cancel Keycare?
    If you want to cancel you can do this by calling the number on the back of your key fob.  A full refund will only be available if your car policy has not commenced, or you remove Keycare or cancel wit...
    Last updated: 13/11/2023
  • I’ve lost my car keys, how do I call Keycare?
    If the keys attached to the key fob are lost and remain lost for a period of 3 days, a claim can be submitted by contacting the Keycare Emergency Helpline on 0345 075 6182. If keys are stolen a claim ...
    Last updated: 08/04/2024