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I can't find any documents showing my No claim discount. What should I do?
If you can’t find your renewal invite or cancellation letter as proof of your No claim discount (NCD), you'll need to ask your previous insurer for a letter on headed paper to confirm your proof of NC...
Last updated: 19/07/2023
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My No claim discount was earned on my old car and I have now bought a new one. Is that a problem?
As long as you’re not currently using your No claim discount (NCD) to insure another car – and providing it meets our full requirements – that’s fine....
Last updated: 19/07/2023
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My proof shows No claim discount as a percentage, not years. Is that acceptable?
Unfortunately, we can’t accept your No claim discount (NCD) as a percentage; it must be shown as the number of years. Please contact your previous insurer and ask them to send your No claim discount e...
Last updated: 19/07/2023
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My previous policy expired more that 2 years ago. Will you accept a No claim discount I earned on it?
Unfortunately, we can’t accept proof of a No claim discount (NCD) that has expired more than 2 years before your General Accident policy start date.
You can keep your General Accident policy, but we w...
Last updated: 19/07/2023
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I have been an additional driver on a policy. Will you accept a No claim discount from that policy?
We will only accept a No claim discount (NCD) from a policy for which you were the main driver.
If you’ve been a named driver on insurance before, you could keep the policy, but you'll need to reduce ...
Last updated: 19/07/2023