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I’ve received a cancellation notification due to not having a Telematics device installed
To avoid cancellation of your insurance, install your device (using the Quick Start Setup Guide sent with your device) before the cancellation date on your notice of cancellation. If your device needs...
Last updated: 22/06/2024
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The speed limit is different?
Please provide a picture of the updated speeding signal and forward it to us via email as soon as possible at team@generalaccident.com....
Last updated: 22/06/2024
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I'm changing the car on my Telematics policy - what do I need to do
If you change your vehicle, a new GA Telematics device will need to be installed in your new car. You will need to notify us here that you're changing your car so that we can deactivate your device an...
Last updated: 16/10/2024
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Could my policy be cancelled as a result of the data collected by the telematics box?
Yes. Your policy could be cancelled during the term as a result of poor driving which exceeds certain thresholds set out in your policy documents. . If we cancel your policy you will be given 7 days n...
Last updated: 22/06/2024
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Who fits the telematics box in my car?
When you buy your policy we will use the manufacturer and model of your car to identify whether a self installed telematics device or professionally installed telematics device is suitable.
Our telema...
Last updated: 16/10/2024