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I have a query about my Telematics score
If you have a query about your score and how this is calculated contact us at GA by email at https://help.generalaccident.com/. Please do not contact Vodafone as they will unfortunately be unable to a...
Last updated: 22/06/2024
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Why do I need to achieve a Telematics score above 50?
We consider a score less than 50 to be representative of unsafe driving behaviours. If you have 3 journey scores under 50 in a 30-day period we will cancel your policy.
If your journey score is below ...
Last updated: 16/10/2024
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I've received a warning about my Telematics score
If you have a journey score under 50 we will send you an email & SMS to remind you this score is below the acceptable level. You do not need to contact us. You can refer to the App on safe driving...
Last updated: 16/10/2024
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What is a good Telematics driving score?
You should aim for a driving score of 70 or higher. Scores at this level will mean you are a safer driver, less likely to have an accident and less likely to have your policy cancelled due to a low sc...
Last updated: 22/06/2024
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When will I receive my Telematics device?
Our Telematics provider (Vodafone Automotive UK Limited) will contact you within 48 hours of your policy start date to confirm which device (self-installed or professionally fitted) is suitable for yo...
Last updated: 16/10/2024