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How do I view my renewal details?
We'll send a renewal invite e-mail to you at least 28 days before your renewal date and will include all important details about your renewal, including your new premium.
If you'd like to view the ful...
Last updated: 02/10/2024
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Can my new insurer call you to validate my No claim discount?
We won't be able to validate your No claim discount with your new insurer over the phone.
If you cancel your policy from renewal or the policy lapses, you'll be able to find your proof of No claim dis...
Last updated: 02/10/2024
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How can I check if my policy is on auto-renewal?
You can check to see if your policy is on auto-renewal by simply logging into your My Account and then scroll down to the "My policies" section.
If you paid yearly for your policy using a Maestro card...
Last updated: 02/10/2024
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How can I pay for my renewal?
If your policy is set to automatically renew, then we’ll renew your policy at your policy expiry date using the payment details we currently hold for your policy. However, if you don’t want to use the...
Last updated: 02/10/2024
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How can I change my payment details?
You can use your My account to change your payment details before renewing your policy. Simply go to www.generalaccident.com, log in to My account and click on the Renew with changes button within you...
Last updated: 02/10/2024