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Why has my score changed?
We’ve made some changes to the way we score you driving. We now use smooth driving, Speed, Fatigue and time of day, and no longer use road type as part of your driving score. The new way of scoring yo...
Last updated: 19/05/2020
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Will my premium be affected by the new scoring?
Your premium will not change during your policy period, subject to any amendments you make. When you renew your policy, we will use your driving scores as a factor in calculating your renewal premium....
Last updated: 19/05/2020
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Do I need to update my current app?
From the 3rd of February 2020 we are changing the way we score your driving. When you first open your GA Telematics app from that date you will be asked to update the app before you can access your dr...
Last updated: 19/05/2020
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What does the Smoothness score mean?
Smooth Driving measures your acceleration, deceleration and cornering during each journey to see how you anticipate the flow of traffic around you. This score is an indication of how smoothly and safe...
Last updated: 19/05/2020
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What are Special Modes in the Telematics App?
In your GA Telematics App you can select either Garage mode or Transport mode to prevent unnecessary notifications to say your Telematics device has been unplugged or your vehicle is being moved witho...
Last updated: 31/07/2020