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What's the benefit of managing my account online?
You can change your personal details online, add and remove cover options and renew your policy online. We apply an administration charge of £12 (plus Insurance Premium Tax) for any adjustments you ...
Last updated: 16/10/2024
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How do I change my password?
If you’d like to change your password, it's simple enough - just:
Log in to My account
Choose 'My details'
Choose 'Change'
Enter your new password
Click 'Reset password'
If you've forgotten your pas...
Last updated: 16/10/2024
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Can I change the policy holder?
Unfortunately we don’t provide the option for you to change the policy holder on your cover.
You might need to cancel your policy and take out a new one with the correct details.
Click here to view ou...
Last updated: 16/10/2024
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I’ve sold my car and I’m not sure when I’ll get a new one. What can I do?
We don’t offer the facility to suspend or freeze a policy – so you have two options.
If you’re looking to purchase a new car within 14 days of selling your vehicle, you can keep your policy active an...
Last updated: 16/10/2024
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How do I cancel my policy?
Sorry to hear you’re thinking about cancelling your policy. It’s easiest to cancel your policy online using your My account.
To cancel, just follow the steps below:
Log in to My account
Scroll down t...
Last updated: 16/10/2024