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What's the benefit of managing my account online?
You can change your personal details online, add and remove cover options and renew your policy online. You do not have to pay admin fees when making changes via My account. We reserve the right to ...
Last updated: 25/07/2024
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How do I change my password?
If you’d like to change your password, it's simple enough - just:
Log in to My account
Choose 'My details'
Choose 'Change'
Enter your new password
Click 'Reset password'
If you've forgotten your pas...
Last updated: 25/07/2024
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Can I change the policy holder?
Unfortunately we don’t provide the option for you to change the policy holder on your cover.
You might need to cancel your policy and take out a new one with the correct details.
Click here to view ou...
Last updated: 25/07/2024
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I’ve sold my car and I’m not sure when I’ll get a new one. What can I do?
We don’t offer the facility to suspend or freeze a policy – so you have two options.
If you’re looking to purchase a new car within 14 days of selling your vehicle, you can keep your policy active an...
Last updated: 25/07/2024
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How do I cancel my policy?
Sorry to hear you’re thinking about cancelling your policy. It’s easiest to cancel your policy online using your My account, otherwise we’ll have to charge you an administration fee.
To cancel, just f...
Last updated: 25/07/2024