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How do I change my address?
If you'd like to change address on your policy, it's best for you to do it yourself online through your My account - otherwise we'll have to charge you an administration fee.
It's simple enough - just...
Last updated: 19/07/2023
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How do I change my car details?
Log into your My account (opens in a new window).
Scroll down to "My policies" section
Find insurance policy you wish to change and select "Change policy"
Select 'Change car details and usage’
On the ...
Last updated: 19/07/2023
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What changes can’t I make online?
You can use My account to change most of your details - and we don’t charge administration fees for any changes you make online.
There are a few changes you can't do online, though. Please email us if...
Last updated: 19/07/2023
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How do I change my policy to show I have winter tyres?
At General Accident, we’ll let you change your tyres to winter tyres as long as the new tyres are the same profile and size as the tyres that are currently fitted to your car.
For example if you have ...
Last updated: 19/07/2023
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How can I buy road tax for my car?
There are two ways you can buy road tax:
Online You can apply for it on the DVLA website providing the Motor Insurance database (MID) has been updated with your new insurance details. This way you do...
Last updated: 19/07/2023