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BROWSE CATEGORIES
Car insurance
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What changes can’t I make online?
You can use My account to change most of your details. We apply an administration charge of £12 (plus Insurance Premium Tax) for any adjustments you make to your policy. There are a few changes you ca...Last updated: 19/03/2025
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How do I change my policy to show I have winter tyres?
At General Accident, we’ll let you change your tyres to winter tyres as long as the new tyres are the same profile and size as the tyres that are currently fitted to your car. For example if you have ...Last updated: 19/03/2025
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How can I buy road tax for my car?
There are two ways you can buy road tax: Online You can apply for it on the DVLA website providing the Motor Insurance database (MID) has been updated with your new insurance details. This way you do...Last updated: 19/03/2025
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What if I've changed my email address?
Once you've set your email address as your My account user name it can’t be changed. You can change your contact email address to make sure we can get in touch with you about your policy, e.g. send yo...Last updated: 20/03/2025
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Can I choose my own password?
Yes. It should be secure but easy for you to remember, and fit our format guidelines. We recommend using at least 6 characters, and including numbers and upper and lower case letters. Our system will ...Last updated: 19/03/2025