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What do I do if the policyholder has passed away?
We're very sorry to hear that the policyholder of one of our policies has passed away. Our thoughts are with you and your family. Unfortunately we are not able to amend the policy holder or the main ...
Last updated: 19/07/2023
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When can I call you on the telephone?
We provide customer service over the telephone Monday to Friday 08:00-18:00, Saturday 09:00-15:00 and Sunday 10:00-14:00 for the period from when you get your first quote and then up to 28 days from t...
Last updated: 19/07/2023
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Do you offer telephone support?
We'll provide telephone support once you've obtained your first quote with us and then for a period of 28 days from the date your policy begins. (Just remember to have your quote or policy number read...
Last updated: 19/07/2023
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Where can I find the telephone number?
We'll provide telephone support once you've obtained your first quote with us. You will find our telephone number on the price comparison site or on the quote summary page on our website. You must hav...
Last updated: 19/07/2023
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How do I renew my policy?
You can renew your policy from 28 days before your renewal date.
We'll send a renewal invite e-mail to you with your policy details and premium for the upcoming year at least 28 days before your renew...
Last updated: 19/07/2023