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You've cancelled my policy as I haven't uploaded my No claim discount. Can you reinstate it?
Once your policy has been cancelled, we can’t reinstate it. However, we’re happy to give you a new quote online. Just visit www.generalaccident.com and make sure you have your proof of No claim discou...
Last updated: 16/10/2024
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How do I upload my paper copy or email proof of No claim discount?
If your proof is a paper document, simply scan it or take a picture with a digital camera or a mobile phone
If it's an email, print it and scan it or take a mobile phone screenshot of it
Please make ...
Last updated: 16/10/2024
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Can you send me my proof of No claim discount?
You can use our renewal invitation as your proof of No claim discount (NCD) if you're planning to move to another insurer.
You'll be able to download a copy of your NCD via My account (opens in a new ...
Last updated: 16/10/2024
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My No claim discount years are different from what I entered on my quote
If you have more or less No claim discount (NCD) years than you stated when you initially set up your policy, you’ll need to upload your proof of NCD to your My account.
We’ll then check to see if thi...
Last updated: 16/10/2024
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I have more than 20+ years No claim discount (NCD).
The maximum No claim discount (NCD) years that we go up to as a company is 20+ years and we’re not able to increase this.
We’re not able to display more than 20+ years NCD on your documents or send yo...
Last updated: 16/10/2024