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Can I change the policy holder?
Unfortunately we don’t provide the option for you to change the policy holder on your cover.
You might need to cancel your policy and take out a new one with the correct details.
Click here to view ou...
Last updated: 19/07/2023
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I’ve sold my car and I’m not sure when I’ll get a new one. What can I do?
We don’t offer the facility to suspend or freeze a policy – so you have two options.
If you’re looking to purchase a new car within 14 days of selling your vehicle, you can keep your policy active an...
Last updated: 19/07/2023
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How do I cancel my policy?
Sorry to hear you’re thinking about cancelling your policy. It’s easiest to cancel your policy online using your My Account, otherwise we’ll have to charge you an administration fee.
To cancel, just f...
Last updated: 19/07/2023
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What do I need to do once my policy has been cancelled?
Please notify any permitted drivers of the vehicle removed from cover they are no longer insured to drive such vehicle under this policy.
Details of the vehicle removed from the policy will be passed...
Last updated: 19/07/2023
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What are our cancellation rates?
If you cancel before your policy start date, you'll receive a full refund.
If you cancel within 14 days of your policy start date, or the date you receive your policy documentation, whichever is later...
Last updated: 19/07/2023