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What do I need to do once my policy has been cancelled?
Please notify any permitted drivers of the vehicle removed from cover they are no longer insured to drive such vehicle under this policy.
Details of the vehicle removed from the policy will be passed...
Last updated: 16/10/2024
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What are our cancellation rates?
If you cancel before your policy start date, you'll receive a full refund.
If you cancel within 14 days of your policy start date, or the date you receive your policy documentation, whichever is later...
Last updated: 16/10/2024
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What do I do if the policyholder has passed away?
We're very sorry to hear that the policyholder of one of our policies has passed away. Our thoughts are with you and your family. Unfortunately we are not able to amend the policy holder or the main ...
Last updated: 22/06/2024
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When can I call you on the telephone?
We provide customer service over the telephone Monday to Friday 08:00-18:00, Saturday 09:00-15:00 and Sunday 10:00-14:00 for the period from when you get your first quote and then up to 28 days from t...
Last updated: 16/10/2024
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Do you offer telephone support?
We'll provide telephone support once you've obtained your first quote with us and then for a period of 28 days from the date your policy begins. (Just remember to have your quote or policy number read...
Last updated: 16/10/2024