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How can I change my payment details?
You can use your My account to change your payment details before renewing your policy. Simply go to www.generalaccident.com, log in to My account and click on the Renew with changes button within you...
Last updated: 16/10/2024
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Why has my No claim discount (NCD) been reduced?
If you’ve made a claim in the last 12 months, this may have affected your No claim discount and may affect your renewal premium.
If you have a claim that’s currently being resolved and liability hasn’...
Last updated: 16/10/2024
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How will a claim impact my renewal?
Having a claim in the last 12 months will affect your No claim discount and will impact your renewal premium. *We’ll take into account any claim(s) with any previous insurer during a 2 year period pri...
Last updated: 22/06/2024
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I haven’t heard about my renewal, what shall I do?
We’ll send a renewal invite e-mail to you at least 28 days before your renewal date and will let you know everything you need to do to renew your cover. The renewal e-mail will be sent to the most up ...
Last updated: 16/10/2024
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How can I check what payment details I use for my policy?
If you’re not sure what payment details we currently hold for you, you can check by logging into your My Account:
Scroll down to "My policies" section
Find insurance policy you wish to change and sel...
Last updated: 16/10/2024