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Car insurance
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My proof shows No claim discount as a percentage, not years. Is that acceptable?
Unfortunately, we can’t accept your No claim discount (NCD) as a percentage; it must be shown as the number of years. Please contact your previous insurer and ask them to send your No claim discount e...Last updated: 27/05/2025
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My previous policy expired more that 2 years ago. Will you accept a No claim discount I earned on it?
Unfortunately, we can’t accept proof of a No claim discount (NCD) that has expired more than 2 years before your General Accident policy start date.You can keep your General Accident policy, but we wi...Last updated: 27/05/2025
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I have been an additional driver on a policy. Will you accept a No claim discount from that policy?
We will only accept a No claim discount (NCD) from a policy for which you were the main driver.If you’ve been a named driver on insurance before, you could keep the policy, but you'll need to reduce y...Last updated: 27/05/2025
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I’m using my No claim discount on another policy. Is that OK?
Unfortunately, we can’t apply your No claim discount (NCD) to a General Accident policy if you’re currently using it on an active policy with another insurer. If the policy has since been cancelled, t...Last updated: 27/05/2025
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Will you accept a No claim discount that I earned from a company car, van or commercial vehicle?
Unfortunately, we can’t accept proof of No claim discount (NCD) if it was earned on a commercial vehicle instead of a private car. You must have earned your NCD on a private car in the last 2 years fo...Last updated: 27/05/2025