-
Can I send my proof of No claim discount by post or fax?
We’re an online insurer, so we can’t accept proof of your No claim discount (NCD) by post or fax. You must upload it.
It’s easy to do. For step-by-step instructions view ‘How I can send proof of No c...
Last updated: 24/09/2021
-
I have a paper copy of my proof of No claim discount. How can I upload it?
If your proof is a paper document, simply scan it or take a picture with your digital camera or camera phone. If it’s an email, print it and scan it or take a screenshot of it. Please make sure that t...
Last updated: 24/09/2021
-
I can't find any documents showing my No claim discount. What should I do?
If you can’t find your renewal invite or cancellation letter as proof of your No claim discount (NCD), you'll need to ask your previous insurer for a letter on headed paper to confirm your proof of NC...
Last updated: 07/04/2022
-
My No claim discount was earned on my old car and I have now bought a new one. Is that a problem?
As long as you’re not currently using your No claim discount (NCD) to insure another car – and providing it meets our full requirements – that’s fine....
Last updated: 24/09/2021
-
My proof shows No claim discount as a percentage, not years. Is that acceptable?
Unfortunately, we can’t accept your No claim discount (NCD) as a percentage; it must be shown as the number of years. Please contact your previous insurer and ask them to send your No claim discount e...
Last updated: 24/09/2021