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Do you have examples of acceptable proof of No claim discount?
Please click on the thumbnail below to view the information that we need to see on your proof of No claim discount (NCD). We’ve outlined the important sections it must contain in orange. You’ll find y...
Last updated: 14/09/2016
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My proof of No claim discount doesn't meet your requirements. What should I do?
If your proof of No claim discount (NCD) is missing information that we ask for, i.e.:
Policy start and end date
Your name as the policyholder
The number of years NCD you are entitled to
Your ca...
Last updated: 20/03/2019
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Can I send my proof of No claim discount by post or fax?
We’re an online insurer, so we can’t accept proof of your No claim discount (NCD) by post or fax. You must upload it.
It’s easy to do. For step-by-step instructions view ‘How I can send proof of No c...
Last updated: 13/09/2016
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I have a paper copy of my proof of No claim discount. How can I upload it?
If your proof is a paper document, simply scan it or take a picture with your digital camera or camera phone. If it’s an email, print it and scan it or take a screenshot of it. Please make sure that t...
Last updated: 03/10/2016
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I can't find any documents showing my No claim discount. What should I do?
If you can’t find your renewal invite or cancellation letter as proof of your No claim discount (NCD), you'll need to ask your previous insurer for a letter on headed paper to confirm your proof of NC...
Last updated: 14/09/2016