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My No claim discount years are different from what I entered on my quote
If you have more or less No claim discount (NCD) years than you stated when you initially set up your policy, you’ll need to upload your proof of NCD to your My account.
We’ll then check to see if thi...
Last updated: 19/07/2023
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I have more than 20+ years No claim discount (NCD).
The maximum No claim discount (NCD) years that we go up to as a company is 20+ years and we’re not able to increase this.
We’re not able to display more than 20+ years NCD on your documents or send yo...
Last updated: 19/07/2023
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Can you extend my deadline to submit my proof of No claim discount (NCD)?
If you’ve received your third reminder to submit your proof of No claim discount (NCD) and you’ve still not got your proof, we can provide you with up to a week’s extension to your deadline for submis...
Last updated: 19/07/2023
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How do I add business use?
If you'd like to add business use to your policy, it's best for you to do it yourself online through your My account - otherwise we'll have to charge you an administration fee.
It's simple enough - ju...
Last updated: 19/07/2023
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How do I change my driver details?
Log into your My account (opens in a new window)
Scroll down to "My policies" section
Find insurance policy you wish to change and select "Change policy"
Then just select from one of the following op...
Last updated: 19/07/2023