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Car insurance

  • What am I covered for?
    When we talk to you about your claim, we'll tell you exactly what your policy covers and what excess you'll have to pay, if any. We'll also let you know how the claim is likely to affect your No claim...
    Last updated: 24/09/2021
  • What if my car's written off?
    If it's beyond repair, we'll agree a value for it with you and send you a settlement cheque. If your car’s under a year old and you're the first owner, we may be able to give you a replacement car. An...
    Last updated: 24/09/2021
  • What if both drivers are partly to blame?
    In this case, we'll work with you and the other person's insurer to agree who's responsible for what. Because these claims are more complicated, they can take longer to resolve. If fault hasn't been e...
    Last updated: 24/09/2021
  • What about claiming for costs that aren't covered?
    We will help you claim back any expenses not covered by your standard Motor legal services cover. It will be the insurance company of the other driver who will pay these expenses. So we need to have a...
    Last updated: 24/09/2021
  • How do I make a glass claim?
    If you have a comprehensive policy and your windscreen, door glass or rear windows are damaged and you need to make a glass claim, you can do so by calling our claims line on 0345 0307 956 and selecti...
    Last updated: 24/09/2021