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BROWSE CATEGORIES
Car insurance
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Can I make changes to my current policy after I’ve received my renewal invite?
If you have received your renewal invite but haven’t renewed your policy yet, you can amend your current policy via your My Account. Simply log in then: Scroll down to "My policies" section Find insu...Last updated: 19/03/2025
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How can I cancel my policy after it auto-renewed?
If you forget to cancel your policy before it auto-renewed and now want to cancel it, please log into your My Account then: Scroll down to "My policies" section Find insurance policy you wish to canc...Last updated: 19/03/2025
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Can you send me my proof of No claim discount?
You can use our renewal invitation as your proof of No claim discount (NCD) if you're planning to move to another insurer. You'll be able to download a copy of your NCD via My account (opens in a new ...Last updated: 19/03/2025
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How can I pay an outstanding balance?
If you have an outstanding balance to pay on your policy, simply: Log into your My account (opens in a new window). In "Notifications" section, if you have an outstanding balance, you’ll see the opti...Last updated: 19/03/2025
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How we can help if you’re struggling with payments?
We understand that sometimes things happen which can make it difficult to keep on top of payments. You can visit our Payment Support Page in order to understand what options we have available to supp...Last updated: 08/10/2024