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BROWSE CATEGORIES
Car insurance
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Why did you not invite me to renew my policy?
We won’t invite you to renew your cover with us if during your last 12 months, you have: Had numerous claims on your policy or Have changed some detail on your policy that falls outside our insurable...Last updated: 19/03/2025
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Why can’t you continue to offer me protected No claim discount on my renewal?
The protected No claim discount cover that you have purchased will protect you for either 1 claim in 1 policy year or 2 claims in 3 years, without affecting your No claim discount. If protected No cla...Last updated: 22/06/2024
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I found a cheaper premium with another insurer, can you beat it?
Even though we aim for our prices to be among the lowest in the market, you may find a cheaper price elsewhere. However, it’s important to make sure that a less expensive premium means you haven’t sac...Last updated: 19/03/2025
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How can I change my automatic renewal preference?
Some people forget to renew their car insurance which means they may accidentally drive without insurance which is illegal. To help our customers avoid this problem, we give them the option of buying ...Last updated: 19/03/2025
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Will there be any changes or updates to my policy at renewal?
We may occasionally need to make changes or updates to the wording and terms of your policy with us. These changes will only take effect from your renewal date. A booklet outlining any updates or chan...Last updated: 19/03/2025